Terms & Conditions
Please read the following points carefully as use of our website and purchase of products by you mean that you agree to them.
Shopping with www.Jellybeangroup.com
You can order products displayed on this website online using a debit or credit card, by using a JellyBean Gift Voucher or by submitting your order form and sending us a cheque. On receiving your order, we will send you an e-mail as confirmation.
Our prices are shown on our website, and include VAT at 23%. We try to make sure that the prices on our website are accurate but it is possible that an error may occur. If we discover an error in pricing of the goods in your order we will inform you as soon as possible using the contact details you supply us and give you the option of reconfirming your order at the correct price or canceling it. (If we are unable to reach you we will treat the order as cancelled). In the event of an order being cancelled, any payment already made for the goods will be refunded in full. All offers are available while stocks last. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money which you have paid.
You will be advised of actual delivery time in our email of confirmation. Please check product pages for any special delivery information relating to specific products. Standard delivery is via DPD Couriers which will require a signature. We will make every effort to deliver within the time stated on our website but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us. We will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid. This does not affect your statutory rights as a consumer.
We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. Returning an item that requires a pick-up will incur a pick-up fee, as well as a restocking fee. Should you wish to cancel, a member of our customer service team will contact you regarding further details. These terms do not affect your statutory rights.
Unwanted Goods (Non-Furniture)
If you return the product (having taken reasonable care of it, complete with packaging and all components) within 7 days of the date on which you received it, we will refund you any money which you have paid us for that product. All you pay for is the return postage of the goods.
A "Special Order" is a made-to-order product, and not currently stocked in Ireland. Because of this, cancellations on "Special Order" products will not be accepted. Delivery times on "Special Order" products may vary, subject to Manufacturer/Brand. For Example:
Vipack: 10 Days
Lifetime : 4/6 Weeks
If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, please contact us by or email at email@example.com to inform us and we will arrange a refund or replacement. In the event of you returning goods to us we will also pay you the cost of the return postage. In this event, please contact us first and we will allocate you a Returns Code (which you may wish to include with the package to ensure we process your return as efficiently as possible) and we will also advise you how to send the item back to us. We usually ask that you send items back to us via An Post's Registered Mail (Recorded), but occasionally items may have to be picked up by a courier service. Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs.
Jelly Bean Distribution Ltd, Unit 107, St Patrick Mills, Douglas, Co Cork, Ireland. You will be responsible for the item(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Registered Post (Recorded Delivery).
Links to other websites and services
Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
These terms are governed by the laws of the Republic of Ireland and any disputes will be decided only by the courts of the Republic of Ireland.